Return Policy | Thoughtful Service, Mindful Solutions
At Haute Globetrot, every piece you choose should feel just right. If your item arrives damaged, mis-sized, or simply isn’t what you expected, reach out—we’ll find a thoughtful solution.
Returns for Damaged or Problematic Items
If something isn’t right, please email us at hello@hauteglobetrot.com within 7 days of delivery, including:
✔ Your order number
✔ Photos clearly showing the issue
We will personally review your request and quickly offer a solution, which may include:
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A replacement or refund
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Assistance with return shipping, when possible
Notifying us promptly helps us:
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Clarify and improve sizing or product details online
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Maintain our quality standards by evaluating or removing vendors or items
Your trust matters more than any sale.
Return Conditions
Approved returns must be:
✔ Shipped back within 14 days of delivery approval
✔ Unworn, unused, and in original packaging
Once received and inspected, refunds are issued within 5–7 business days.
Exchanges
To streamline your experience, we recommend returning your original item and placing a new order for your desired size or style.
International Considerations & Thoughtful Shopping
We’re proud to source exceptional quality pieces—often from luxury-fabric overflow, factory excess, or end-of-season treasures worldwide. This allows us to offer remarkable craftsmanship at genuinely accessible prices. However, international returns can be challenging and costly. Please shop mindfully—excessive returns create unnecessary waste and increase costs for everyone.
Thank you for your thoughtful approach to purchasing and your understanding as we grow our global community.
